We would like to thank our lovely patients for being pleasant, polite and understanding with our staff. It is very much appreciated. We would love to give everyone an appointment at the time of their request, but unfortunately it is not possible, due to the increased demand on our services which has been impacted by a fast growing list size, hospital pressures and general 'on the day' demand.
We do our very best to ensure those most at need are reviewed in reasonable timeframes and that reasonable requests are met.
Prescriptions can take up to 72 hours to be signed off, therefore please ensure you submit your request in good time and it is helpful to nominate a pharmacy for your prescription to be sent electronically, ready for you to collect. We cannot guarantee the pharmacy collection time as this would depend on their capacity.
So, thank you once again for your understanding!
Dr Caroline Jeffery & Heather Crampton